audit a casenote a day drive

with the impending recertification for the organisation, we are reminded to make sure our work are right 1st time and all the time. documentation must be in place, policies must be followed with zero errors. to police all these, a new project was launched.everyone that does in-charge work must audit 1 case per shift.

while i welcome the move with great expectation (that everyone will indeed do their work right-so that the rest don't have to help clear shit) there are still pple missing out stuff. eg. with the insertation of new plug, ngt, idc - dates that were supposed to be entered into the NCR were missing! date of ref for OT, PT, MSW, other disciplines b/l and etc are still BLANK too! if someone care enough to write in the date of ref, the other someone will happily ignore the date seen portion. then how?? while auditing the case, to prevent wasting time tracing and waiting for the whoever to do it, we waste our own time tracking down the dates and entering it in ourselves.

today i am guest appearing in another room again. this room had a really messy and overcrowded old notes cupboard. so since i am on PM shift and its the duty of the PM shift person to help clear the old notes cupboard, i did. after clearing... the cupboard was at least 1/2 emptied and finally neat. what was the previous PM girls doing?! i don't blame the guest appearance staff for not doing it cuz its not their room to take ownship of. but what abt the room's existing team members? being a guest appearance staff often makes me shake my head. *sigh*

but if the same happens in my own room... and my team leader thinks its alright (she will grumble and says its not our job lar, why we need to do this and why the policy need these and that lar...blah blah blah). i will not just shake my head... i will hit my chest sia!!! just where are all the standards nowadays!? SHAPE UP UR ACT PPLE!

i may not be always right but if the right practises are kept only in the intranet and never practise or reinforce...wat's the use of it in the 1st place?

while the different shift uphold the spirit of communication- passing the important orders and care for each of our patients, should not the general managment of the ward too? communicate to those pple wat are the basic requirement of each individual of their role in the workplace. i may sound so structured and going by the book but... it seems pple just like to take advantage of "relational helping".

my theory...
如果我帮您是人情
如果我不帮您是应该

yes... i think i am very unfriendly in my thots today.