incident 1
i realised that there is this 1 girl that often look unhappy whenever i talk during discussion. she must be thinking that i am overbearing, not leader but still act as if is. i agree i am a bit strong in my views and most of the time i think its the best. lol. but hor... if the leader is so gentle and everyone want to spend hours after hours just to talk opps... i meant discuss; i don't want lor... i love to spend the time thinking, sleeping, eating, shitting, watching tv (even if i had seen that show a million times!).
so today she show that face again... *sigh* the only time i see her hype up and happy is when the leader is indeed taking charge! lol... so... what i did? i bluff bluff ask for her views and thoughts and when she said nothing/ agreed with me... i fast fast skip her and settle the issue. lol. idiotic right? she might had some real concern but i just did the 'if u don't like me, i don't have to like u too' stunt again. lol. i want to slap myself sometime!
incident 2
there was a meeting, 2 person didn't show up. whatever reason it was i didn't bother cuz the meeting wasn't something very productive and plus i was late myself. heehee... (double standard)
anyway...so when we tried to brief them what's going on and what to prepare for the next meeting, 1 person slowly drift off to talk to someone else. i fume sia... the environment was so noisy already and u never go meeting just now and now still like that. so i said "xyz can listen to this 1st or not? don't let pple repeat 2 time lar" my tone must be terrible but maybe i meant it! lol!! so xyz return to the briefing the gentle leader so nice... repeat everything again. then later xyz and her someone else said sorry and explain her behavior, i joke joke and said never mind.
actually i really never mind lar. just that at that point of time, i think basic respect should had been observed lor. but whatever and however...gentle leader that's ur call to manage the grp lar. even if it's not the style that i prefer or even if i think the management should had been better, i don't bother lar. why make enemies when we can make love!? lol... figure of speech only not really that act of .... lol...
Wednesday, July 29, 2009
exsa
hey hey!! i am an exsa gold! it is a service award so last year i got sliver, this year gold. i am thankful for that. heard some people may get sliver last year but was not nominate this year. such award as mindless as it is (or as propagandised as is!), i like... heheee....
we hang around doing stupid plastic role play, quize and discuss about case scenarios. of cuz in the comfort of a cool room, quiet environment and with no demands imposed on us other then 'answer the following qns' everyone can give the best and most beautiful answers (standard customer service answers!). its not realistic at all!! but i certainly don't mind the break from school and free tea break! lol... its fun to mix with pple from different wards and singhealth grp. =) maybe i am in my happy mood that's why! lol...
so at the end of the session what did i learn? hahahahahaa... stay plastic = stay afloat! afterall plastic float mah!!! if u want to be burnt out fast, try being geninuely caring and kind to everyone (including those u really really dislike/ hate!) u will most certainly be a good follower of Christ in 'love ur neighbours (enemies) as u love ur self' but u will have so much struggles that u will be so so so tired and doubt if u r being 'plastic'! alternatively u can try the 'i must the true to myself (and everyone ard me)' stance; u cry when u r sad/ u shout when u r angry/ u skip work if u don't feel like it... result will be that u will be the no.1 to get sack, couselling and to write memos! lol.. the good part is... u r 100% real and u get to see the management heads that most pple don't get to see most of their work-life! lol...
so this is life... learn to love urself, love those that u love/ like, embrace those that u don't love/ like but if u really can't do it don't force urself! the person that upset u ALL THE TIME will not go crazy but u will... cheers.. have a happy holiday!! (oh yes! live everyday like its a holiday, eat and be merry!)
we hang around doing stupid plastic role play, quize and discuss about case scenarios. of cuz in the comfort of a cool room, quiet environment and with no demands imposed on us other then 'answer the following qns' everyone can give the best and most beautiful answers (standard customer service answers!). its not realistic at all!! but i certainly don't mind the break from school and free tea break! lol... its fun to mix with pple from different wards and singhealth grp. =) maybe i am in my happy mood that's why! lol...
so at the end of the session what did i learn? hahahahahaa... stay plastic = stay afloat! afterall plastic float mah!!! if u want to be burnt out fast, try being geninuely caring and kind to everyone (including those u really really dislike/ hate!) u will most certainly be a good follower of Christ in 'love ur neighbours (enemies) as u love ur self' but u will have so much struggles that u will be so so so tired and doubt if u r being 'plastic'! alternatively u can try the 'i must the true to myself (and everyone ard me)' stance; u cry when u r sad/ u shout when u r angry/ u skip work if u don't feel like it... result will be that u will be the no.1 to get sack, couselling and to write memos! lol.. the good part is... u r 100% real and u get to see the management heads that most pple don't get to see most of their work-life! lol...
so this is life... learn to love urself, love those that u love/ like, embrace those that u don't love/ like but if u really can't do it don't force urself! the person that upset u ALL THE TIME will not go crazy but u will... cheers.. have a happy holiday!! (oh yes! live everyday like its a holiday, eat and be merry!)
rumble and tumble
picked up one of my hubby's book called the 5 temptation of a CEO. although i am not a CEO (at least not yet! lol), i found the book is applicable for even normal layman who is in the leadership position. being it a grp leader or a supervisor, it is a good read. the book is a little like the book 'fish' it uses a simple story to bring the points across, the best part is the fonts are big and the spacing is wide enough!
t1- u only care abt ur image and ur label/ branding
t2- accountability and transparency (w ur team)
t3- decision (mission, vision, target)
t4- need to be popular (avoid pointing mistakes cuz u want to be liked by pple)
t5- need to maintain harmony
(a little like t4 huh? but the book did point out the differences; a healthy and well argument
can get things moving in the right direction!)
hmm... i think i got it wrong somewhere but what the heck!! lol... i aint no CEO man! =P
my temptation as a human is all of the above!! i care a little too much of how pple think of me so i try to maintain my image. although it's starts as a good motivation, it easily burns one out! as for accountability, i struggle with it too. I want to be like so at times i beat around the bushes but if it really burns me (e.g. threaten my image!? lol) - i never doubt my ability to tear the person up! of cuz the reason behind that needs lots of examination! lol.
as for decision... i am fast to make a decision and communicate it down the only problem is not all decision is a good one. i admit i had made a fair bit of wrong ones... just like what the pastor said a wrong decision that is not originated from God will has consequence that we might have to bear for a long long time to come. another area is am i brave enough to admit it is a WRONG decision and pull the plug on it???
as for the part where i need to be popular... i don't think the word popular is the right word but to be liked...yes. sometime i bend my rules (if it doesn't hurt anyone) in order to please all. i suppose when i am at such a low level it doesn't hurt much but if u deal with millions of dollars it will! but then again i deal with human lives!! hmm... so far my bending of rules apply to small things only... so ... hmm... i duno leh...
tying in to the harmony part... i am a seeker of peace, love and joy. so yes, i avoid confrontation at all cost! even if it seems harmless enough, i hate the screaming and the emotions involve. i like quick fixs! give me the solutions not the problems, if not why do i even employ u! that was what my manager used to tell me when she talk abt some of the management meetings (not nursing!). she would comment how some managers will just throw tons of problems onto the tables and shoot down any suggestion of possible rectification and all the while waiting for their head to 'solve' their problems. just like an adult that sits on his bum crying for food, while they should (surely they do!) have the ability to get the food or find ways to get it. ... so for my case of harmony vs arguement (of any sort) ...i will try to see where the discussion is heading and if its all about demanding with everyone bitching abt stuff at official meeting slots, i will suggest for time out/ get them to deal with those problem and come back again for meeting another time. its really dumb to sit around and just talk!! i don't like...but some management book likes it! they said it generates ideas and possibilities. i had yet to see a successful (such) meeting so i am totally skeptic of it! of cuz there is always the easiest way out!! walk out of the meeting altogether! lol...but that does not reflect very well on my leh... (back to temptation 1! lol)
t1- u only care abt ur image and ur label/ branding
t2- accountability and transparency (w ur team)
t3- decision (mission, vision, target)
t4- need to be popular (avoid pointing mistakes cuz u want to be liked by pple)
t5- need to maintain harmony
(a little like t4 huh? but the book did point out the differences; a healthy and well argument
can get things moving in the right direction!)
hmm... i think i got it wrong somewhere but what the heck!! lol... i aint no CEO man! =P
my temptation as a human is all of the above!! i care a little too much of how pple think of me so i try to maintain my image. although it's starts as a good motivation, it easily burns one out! as for accountability, i struggle with it too. I want to be like so at times i beat around the bushes but if it really burns me (e.g. threaten my image!? lol) - i never doubt my ability to tear the person up! of cuz the reason behind that needs lots of examination! lol.
as for decision... i am fast to make a decision and communicate it down the only problem is not all decision is a good one. i admit i had made a fair bit of wrong ones... just like what the pastor said a wrong decision that is not originated from God will has consequence that we might have to bear for a long long time to come. another area is am i brave enough to admit it is a WRONG decision and pull the plug on it???
as for the part where i need to be popular... i don't think the word popular is the right word but to be liked...yes. sometime i bend my rules (if it doesn't hurt anyone) in order to please all. i suppose when i am at such a low level it doesn't hurt much but if u deal with millions of dollars it will! but then again i deal with human lives!! hmm... so far my bending of rules apply to small things only... so ... hmm... i duno leh...
tying in to the harmony part... i am a seeker of peace, love and joy. so yes, i avoid confrontation at all cost! even if it seems harmless enough, i hate the screaming and the emotions involve. i like quick fixs! give me the solutions not the problems, if not why do i even employ u! that was what my manager used to tell me when she talk abt some of the management meetings (not nursing!). she would comment how some managers will just throw tons of problems onto the tables and shoot down any suggestion of possible rectification and all the while waiting for their head to 'solve' their problems. just like an adult that sits on his bum crying for food, while they should (surely they do!) have the ability to get the food or find ways to get it. ... so for my case of harmony vs arguement (of any sort) ...i will try to see where the discussion is heading and if its all about demanding with everyone bitching abt stuff at official meeting slots, i will suggest for time out/ get them to deal with those problem and come back again for meeting another time. its really dumb to sit around and just talk!! i don't like...but some management book likes it! they said it generates ideas and possibilities. i had yet to see a successful (such) meeting so i am totally skeptic of it! of cuz there is always the easiest way out!! walk out of the meeting altogether! lol...but that does not reflect very well on my leh... (back to temptation 1! lol)
Friday, July 3, 2009
rebooting
its been weird.... not that i am trying to self praise or be proud but... am i popular or what!? lol... but i don't really like such attention or rather demand for my attention. =( i like it smooth and with my target achieve [PERIOD] very selfish, i agree but in the process of achieving my target, benefits go to those around me.
recently... i found calls from other sub-grp members to me. huh?! asking me things from computer "how to delete that extra page in my doc" to venting their frustration regarding school. and the point was... i am not even close with them! of course unless they felt they are close with me!? its really hard to provide help to people that i am not close with (that explains why i am not in tele-customer service ) cuz i don't know how to react nor what to say. *shake head*
during lessons (practical tat's it- the only thing i think i am good at), i like to do it, get the concept and move on. grp practice is good when the common goal is the same and everyone helpful. sometime when the others want to do A and i want B, i will move to join whoever was doing B. but i realised there are a handful (not much really) that will want others to help them- check if they are doing the right thing or not, but when they are suppose to return the favor... they just say "i can't leh. i'm very stupid one leh. i don't know leh" woa lau..... these people are the classic passive aggressive sort i felt. 1 thing was too much, so ever since that this lady had been on my blacklist.
such built up of grumbles and 'unjust' had been eating me inside. before i blame others for my failure, i must let it out of my system and get back to my orginal state of me....
rebooting in progress.........................................=)
recently... i found calls from other sub-grp members to me. huh?! asking me things from computer "how to delete that extra page in my doc" to venting their frustration regarding school. and the point was... i am not even close with them! of course unless they felt they are close with me!? its really hard to provide help to people that i am not close with (that explains why i am not in tele-customer service ) cuz i don't know how to react nor what to say. *shake head*
during lessons (practical tat's it- the only thing i think i am good at), i like to do it, get the concept and move on. grp practice is good when the common goal is the same and everyone helpful. sometime when the others want to do A and i want B, i will move to join whoever was doing B. but i realised there are a handful (not much really) that will want others to help them- check if they are doing the right thing or not, but when they are suppose to return the favor... they just say "i can't leh. i'm very stupid one leh. i don't know leh" woa lau..... these people are the classic passive aggressive sort i felt. 1 thing was too much, so ever since that this lady had been on my blacklist.
such built up of grumbles and 'unjust' had been eating me inside. before i blame others for my failure, i must let it out of my system and get back to my orginal state of me....
rebooting in progress.........................................=)
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